Pankratova Photography

Booking Terms

Last updated November 13, 2026

These Booking Terms (the “Agreement”) are a binding contract between Pankratova Photography LTD, 227 Cherry Street, 14U, New York, NY 10002 (the “Photographer”), and the person who books and pays for a session (the “Client”). By paying the deposit, the Client confirms that they have read and accept this Agreement, that they are at least 18 years old, and that their electronic acceptance has the same effect as a handwritten signature.

1. The session

  • Up to 1.5 hours (90 minutes) of photography at one location in New York City, with one or two looks.
  • 25 edited digital photographs, selected and edited by the Photographer in the Photographer’s own style.
  • Turnaround time: delivery through an online gallery within 14 days after the session, provided the full fee has been paid.
  • The date, time and location are confirmed in writing (email or text message) after the deposit is received and are subject to the Photographer’s availability.

Anything not listed above, including additional time, locations, looks, photographs, retouching requests, prints, hair, makeup, styling, studio rental or travel outside New York City, is not included and is provided only by written agreement and for an additional fee.

2. Fee and payment

  • The session fee is $650 USD, plus any taxes required by law.
  • A deposit of 50% ($325) is due at booking. The session is not reserved until the deposit is received.
  • The remaining 50% ($325) is due on the day of the session, immediately after it ends.
  • The Photographer has no obligation to edit or deliver photographs, and no license is granted, until the full fee is paid. A balance unpaid for more than 7 days after the session accrues interest at 1.5% per month, or the highest rate allowed by law if lower, and the Client is responsible for reasonable costs of collection.
  • Payments are processed by Stripe. The Client agrees to contact the Photographer to resolve any concern before initiating a payment dispute or chargeback.

3. Cancellation and rescheduling by the Client

  • Notice must be sent in writing (email or text message) to the Photographer and is effective when received.
  • 7 or more days before the session: the Client may cancel and receive a full refund of the deposit, or reschedule once at no charge to a date within 90 days, subject to availability.
  • Less than 7 days before the session: the deposit is non-refundable. Rescheduling inside this window is at the Photographer’s sole discretion.
  • No-show: if the Client does not appear, the deposit is forfeited and the session is not rescheduled.
  • If a session is booked less than 7 days before its date, the deposit is non-refundable from the time of booking.

The Client agrees that once a date is reserved the Photographer turns away other work, that the resulting loss is difficult to calculate, and that keeping the deposit in the cases above is a reasonable estimate of that loss and not a penalty.

4. Late arrival

Session time starts at the confirmed start time. There is a 10-minute grace period. If the Client is more than 10 minutes late, the time lost is deducted from the session, which still ends at its scheduled end time, and the full fee remains due. If the Client is more than 30 minutes late without having contacted the Photographer, the Photographer may treat the session as a no-show.

5. Weather, illness and changes by the Photographer

If weather or conditions at an outdoor location make the session unsafe or impractical in the Photographer’s reasonable judgment, the session is moved to a new mutually agreed date at no charge. If the Photographer cannot attend because of illness, injury, emergency or another cause beyond the Photographer’s reasonable control, the Photographer will offer a new date or, at the Client’s choice, refund all amounts paid. That rescheduling or refund is the Client’s sole remedy.

6. Location, permits and third-party costs

The Client is responsible for any location fees, admission charges, permits, parking and permissions required for a location the Client requests, unless agreed otherwise in writing. The Photographer is not responsible for restrictions imposed by property owners, venues or authorities, or for crowds, construction, lighting or other conditions at the location.

7. Artistic style and results

  • The Client has reviewed the Photographer’s portfolio and is booking because of the Photographer’s style. Posing, composition, selection of the final photographs, color and editing are at the Photographer’s artistic discretion.
  • The Photographer does not guarantee any specific shot, pose, background or result. Dissatisfaction with style, appearance, wardrobe, weather or the Client’s own cooperation is not a ground for a refund or reshoot.
  • Unedited and RAW files are not shown, delivered or sold. Photographs that are not selected are not delivered.
  • Editing covers color, tone and light retouching. Body reshaping and extensive retouching are not included.

8. Copyright and the Client’s license

The Photographer owns and keeps all copyright and other rights in every photograph created at the session. After full payment the Client receives a personal, non-exclusive, non-transferable license to use the delivered photographs for personal purposes, such as sharing on personal social media and making prints for personal use.

Without the Photographer’s prior written consent, the Client may not: use the photographs for advertising, sale or any commercial purpose; sell, license or transfer them to anyone else; alter them, including with filters, re-editing or cropping that changes the look of the work; remove a watermark or credit; submit them to contests or publications; or use them to train or generate content with artificial intelligence tools. A commercial license is available on request for an additional fee. When posting photographs publicly, the Client agrees to credit Pankratova Photography.

9. Photo release

The Client gives the Photographer written consent, including for the purposes of Sections 50 and 51 of the New York Civil Rights Law, to use the Client’s name, portrait, picture and likeness as they appear in photographs and behind-the-scenes photo or video from the session, in any media and without time limit, for the Photographer’s portfolio, website, social media, advertising and promotion, print materials, exhibitions, competitions and publications. No payment or further approval is required, and this consent cannot be withdrawn after the session.

The Client is responsible for making sure every person the Client brings into the session agrees to this release. If anyone photographed is under 18, the Client confirms that they are that person’s parent or legal guardian and give this consent on the minor’s behalf.

10. Conduct and safety

The Client takes part in the session at their own risk and is responsible for their own safety, belongings, guests, children and pets. The Photographer may refuse any request that appears unsafe or unlawful. The Photographer may end the session immediately, with the full fee remaining due and no refund, if the Client or anyone accompanying the Client is abusive, threatening, harassing, intoxicated or behaving unsafely.

11. Lost or damaged photographs

The Photographer takes reasonable care with equipment and files. If photographs are lost, damaged or cannot be delivered because of equipment or card failure, theft, data loss or another cause beyond the Photographer’s reasonable control, the Photographer will, at the Photographer’s choice, offer a reshoot or refund the fee in proportion to the photographs not delivered. That is the Client’s sole remedy.

12. Storage

The Client is responsible for downloading and backing up the delivered photographs. The Photographer is not obliged to keep the gallery or any files for more than 90 days after delivery.

13. Limit of liability

To the fullest extent permitted by law, the Photographer’s total liability arising out of or relating to this Agreement or the session, under any theory, is limited to the amount the Client actually paid under this Agreement. The Photographer is not liable for any indirect, incidental, special, consequential or punitive damages, including emotional distress or the cost of recreating an event, travel, wardrobe, hair or makeup. Nothing in this Agreement limits liability that cannot be limited under New York law.

14. Indemnity

The Client will indemnify and hold harmless the Photographer from claims, losses and expenses, including reasonable attorneys’ fees, arising from the Client’s breach of this Agreement, the Client’s use of the photographs outside the license, or the acts of the Client or anyone the Client brings to the session.

15. Events beyond control

Neither party is liable for a delay or failure to perform caused by events beyond its reasonable control, including severe weather, natural disaster, public health emergency, government order, transit shutdown, civil disturbance or power or network failure. Section 5 applies to any resulting rescheduling or refund.

16. Governing law and disputes

This Agreement is governed by the laws of the State of New York, without regard to its conflict of law rules. Any dispute arising out of or relating to this Agreement or the session must be brought exclusively in the state or federal courts located in New York County, New York, and both parties consent to the jurisdiction of those courts. To the fullest extent permitted by law, each party waives the right to a trial by jury.

17. General

This Agreement is the entire agreement between the parties about the session and replaces all earlier discussions and messages. It can be changed only in writing confirmed by the Photographer. If any part is found unenforceable, the rest remains in effect. A failure to enforce any term is not a waiver of it. The Client may not transfer the booking to another person without the Photographer’s written consent. The version of these terms shown at the time of booking applies to that booking.

© 2026 Pankratova Photography LTD · 227 Cherry Street, 14U, New York, NY 10002